We're Here to Help
Email us your questions about products, orders and more via contact us page. Or call: 718-433-1999.
Please note: Win Depot offers a large selection, not everything found in store is available online.
Win Depot Restaurant Equipment Center
42-38 Northern Blvd., Long Island City, NY 11101
Tel: 718-433-1999 | Fax: 718-433-0700
Q: How to track my order status online?
A: Simply sign into your account, you will see your order history and order status. However, you must register an account before or during checkout. If you create an account after placing an order, you will not see previous orders associate with your account. For in-store orders, please call us.
Q: Transaction errors
A: Make sure your billing information is filled correctly. Some banking institutes automatically block large amount of transaction. In that case, please contact your card issuer to find out more.